-->

Turning Gears

We Repair Trackers all ride bikes––mountain bikes, road bikes, street bikes. And so, for all the two–wheeled repair shops out there, we developed RT's Bike Module.
We turn gears!

Keeping Time

Ditch excel and pushing paper for good! Spend more time communicating with your customers and growing your business with Repair Traq.

Making Repairs

Everything breaks––cars, computers, printers, furniture. Our client base, in general, all do the same thing––they fix things. Our Repair Modules are fully customizable, amenable to any type of repair–based business.

Why Repair Track?

Repair Traq is a Free (some limitations), web-based, universal repair tracking web application. Perfect for repair shops and other service based businesses. Our system allows you to save your customer's repair orders and vendor information in a higly customizable, easy-to-use database. You can save or upload images, export and sort records, print customizable repair tickets, and much more!

Perfect For:

We built Repair Track to service small to medium sized repair based businesses.

  • Small & Medium Size Businesses
  • Watch Shops
  • Jewelry Stores
  • Ski & Snowboard Shops
  • PC Repair Shops
  • Bicycle Repair Shops
  • Functionality:

    Our clients can easily customize Repair Traq to your specific needs of their organization.

  • Save Customer Orders
  • Save Vendor Information
  • Track Orders
  • Upload or Capture Images
  • Email Clients
  • Print Customer Slips
  • Filter Records
  • Fully Customizable System
  • Try Our Demo

    Give us a try. We will even offer free guidance to get you started. Just send us an email and we'll setup a web conference.

  • Full System Access
  • No Registration Required
  • No Contact Information Required
  • Save Your Customers
  • Save Your Repair Orders
  • Drag & Drop Images
  • Much More
  • Sign Up Now (Free):

    No tricks. No gimmicks. Our basic version is free. We'll even help you to get started. Simply schedule a webinar with us.

  • Free! (Basic Version)
  • Full System Access
  • Quick & Easy Registration
  • Free Access to Help Desk
  • No Hassles
  • NO Gimmicks
  • Contact Us For Details
  • Track Customer Orders

    With our orders page you have the freedom to either edit an existing order straight from your repair orders table, or create a new one. The orders screen is fit with a multitude of fields that will fit all of your order information needs that you want to save in the database.The Repair Tracking application hooks right up to your personal computer webcam so you can snap as many pictures as you want per order. The pictures you take are even directly attachable to the client email system, so you can email right from the page. You can even open the repair into a custom PDF template made right for your business along with your logo,custom PDF text, and customer and order information.

    Learn More
    Customizable Repair Tickets

    Improve your efficiency with our system's auto-generated customized repair tickets. Tickets are automatically created with each of your customer's repair orders. Their contact information along with customizable text, description area, and repair details are included in each ticket. You can even upload and include your own company logo as well as uploaded or webcam taken photos to the ticket. Print out as many tickets as you want, and always have them available in the system for your use when you need them.

    Learn More
    Searchable Tickets

    Repair Traq's full power lies within its client, order, and vendor record display tables. Each table displays each record that you as the user enter into the system, which then records all of your essential information into the repair tracking database. Each customer, vendor, or order table is fully searchable with built in filters on all table columns giving you, the buisness owner, the ability to drill-down into the smallest detail of your business operations. All tables also are exportable to Excel, and CSV at the touch of a button. What power!

    Learn More
    Track Customer Orders

    Our system gives its users a high amount of customer management capability with the client screen and searchable table. The screen comes with many essential fields for entering and saving all of your needed information into the client database. The searchable client table gives you the ability to edit, delete, or create new customers right in the same screen. As with all of the data tables,they are offer column based filtering so you can locate and study only the customer records you are interested in with ease. The client table is also exportable to Excel and CSV. If you want new methods for unprecedented customer management for your business then this your customer database software.

    Learn More
    Customer Management

    Within the Repair Tracking system, business owners have the capabilities of emailing and generating custom PDF documents based on the client and order. With an existing order users can generate a custom email filled with customer information, attachable images of their products, order numbers, custom title and body text, and more. With our PDF generator, you can create custom PDF repair tickets with your logo, custom text, order and customer information based on your order, as well as images of their products right from the click of your mouse.

    Learn More
    Search Saved Records

    All of the customer, order, images, and vendor data can be saved instantly into our customer database. All of this information is then attainable to you through our system data tables. Each table is filled with columns for all of your important information that you need to know exactly what is going on in your business. Each table is filterable by column to narrow down your results to the most essential records and datasets. Each table is then exportable Excel, and CSV for additional data mining for your business.

    Learn More
    Webcam Photos

    Our system allows users to hook up right to their computer's webcam and save pictures directly to their customer's repair orders. Take as ma same. You can even attach pictures uploaded or taken while emailing clients or included on their repair tickets.

    Learn More
    Step Up Productivity

    We will give you an edge over your competitors in customer service and customer management as weel as ehanced business analysis insight guaranteed. Key points:

    Easy-To-Use
    Completely Free!
    Full of Features
    Contract Free

    Learn More

    Let Us help Get You Started on Your Repair Traq

    Schedule your Free Webinar.  Send us an email.  We'll take care of the rest.

    Start Up

    $0/Month

    • One user
    • One store
    • 15 orders per month
    • Limited support
    • One picture
    • FREE!

    Basic

    $15/Mo

    • One user
    • One store
    • 100 orders per month
    • Limited support
    • One picture

    Pro

    $30/Mo

    • Three users
    • One store
    • 300 orders per month
    • Limited support
    • One picture

    Epic

    $50/Mo

    • Five user
    • Two store
    • 750 orders per month
    • Full support
    • Two pictures

    Premium

    $99/Mo

    • Fifteen user
    • Three store
    • 3000 orders per month
    • Full support
    • Three picture

    Meet Our Team

    Eric

    CEO/CTO

    Eric is a C# | database type guy, model husband & father, philanthropist, and a classical fat-fingered guitar player. Oh, and there's hockey too. But the puck is rarely on his stick.

    Scott

    Lead Programmer

    Scott Eats, drinks, and sleeps in front of a computer screen. PHP. C#. Javascript. They're his siblings. And HTML and Sass...well, distant cousins.

    Gail

    Web Services

    It's tough to label Gail with a title; she does so much. She's responsible for the look, the feel, the culture of Repair Traq. When she's not here, she's climbing a mountain, or skiing down it.

    Albert

    Sales / Support

    Where's Albert? Usually out with our investors. Or he's writing up a proposal for future web–based services to discuss with staff and investors. Or, he's on the phone with potential or existing clients.